Shipping & Returns
Paradise Ranch Designs offers the following shipping options (within the United States):
1) FREE STANDARD SHIPPING
2) EXPRESS SHIPPING for $25.00
Payments can be made online using the following credit cards:
Visa, Mastercard, American Express, Discover, Paypal
Applicable sales tax will be charged on total merchandise, not including shipping and handling fees, for orders shipped to California.
Orders placed before 2pm PST, excluding weekends and holidays, of in stock items typically ship the same day from our fulfillment center in California. Items listed as pre-order or backordered will be shipped as soon as the items are available. Occasionally, due to popular demand, an item designated as in stock may in fact be out of stock at the time that you place your order. In such instances, we will notify you and will ship your order as soon as the item is available.
Signature Required for Orders over $1,500
A signature is required for delivery of orders over $1,500.
In order to initiate a return, please email us at email@example.com with your order number and we will email you a return shipping label. A $15 charge is applied to all shipments sent with our return label and will be deducted from the return value.
You will receive a tracking email from us when your package ships.
Unfortunately, we cannot ship to PO boxes.
Returns & Exchanges
ALL "SALE" ITEMS PURCHASED ARE FINAL SALE. We will gladly replace, exchange, or refund your online purchase, other than items designated as "on sale," within 20 days of purchase as long as the items are in saleable condition with all tags attached. In order to initiate a return, please email us at firstname.lastname@example.org with your order number and we will email you a return shipping label. A $15 charge is applied to all shipments sent with our return label and will be deducted from the return/exchange value. If you need to exchange an item for the same item in a different size or color, you will not be charged for the reshipment of the item to you. If you exchange an item(s) for a different item(s), you will be charged a new shipping fee to your original method of payment based on the value of the new items. Credits will be issued in the original payment method, excluding any applicable shipping charges. Returns and exchanges are typically processed within 3 business days of receipt.
Online Merchandise Returns
Paradise Ranch Designs
9220 La Tuna Canyon Rd
Sun Valley, CA 91352
If you need further assistance with the return of an item purchased online, please email us at email@example.com.
Paradise Ranch Designs currently ships only to the following countries: United States